Do you have a question about your order? Need help with planner sizes? Email us and we would be glad to help!

Please allow 24 – 48 hours for a response when emailing. We answer emails in the order they are received. If you email us multiple times, it actually pushes your inquiries to the end of the queue.

If you prefer, you can give us a call: 859-576-4434 (not a toll-free number). If there is no answer, please leave a message. Our team will get back to you as soon as possible during normal business hours.

Please have your order number handy when emailing or calling if your inquiry is support related.

Business Hours: Monday – Friday 9 am to 5 pm EST  (Closed Weekends and Holidays )

Please Note: Customer service is not provided through any social media platform. If you have any questions or concerns, please contact us through the form below.

CityGirl Planners
Lexington, KY