Privacy Policy Last Updated: February 25, 2025

This Privacy Policy describes how CityGirl Planners (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, CityGirlPlanners.com. By using our website, you consent to the practices outlined in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Place an order
• Subscribe to our newsletter
• Contact us via email or web forms
• Opt-in to our SMS/MMS mobile messaging program

The personal information we collect may include:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely by third-party payment processors)

We also collect certain non-personal information automatically through cookies and analytics tools, such as your IP address, browser type, and browsing behavior on our site.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill orders
• To provide customer support
• To communicate with you about orders, promotions, and updates
• To improve our website, products, and services
• To detect and prevent fraud or unauthorized transactions

We do not sell or rent your personal information to any third parties.

3. Your Choices & Rights

You have control over your personal information and may:

• Request access to your data
• Request corrections or updates to your data
• Request deletion of your data
• Opt out of marketing communications (emails, SMS, etc.)

To exercise any of these rights, please contact us at info@citygirlplanners.com.

4. Data Security

We take precautions to protect your personal information. Sensitive information, such as payment details, is encrypted and transmitted securely. Only authorized personnel with a legitimate need can access personally identifiable information.

While we use industry-standard security measures, no method of data transmission over the Internet is 100% secure. We encourage you to take your own precautions when sharing personal data online.

5. SMS/MMS Mobile Messaging Program

By opting in, you agree to receive SMS/MMS messages from us, which may include promotions, reminders, and other information.

• You can opt-out at any time by texting “STOP.”
• If you need help, reply with “HELP.”
• Message and data rates may apply.
• We do not sell, rent, or share phone numbers collected through this program.
• Your wireless carrier (e.g., AT&T) is not responsible for delayed or undelivered messages.

6. Third-Party Services & Links

We may use third-party services, such as payment processors and analytics providers, which have their own privacy policies. We are not responsible for the privacy practices of third-party websites linked from our site.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us at info@citygirlplanners.com.